Hospitality and Hard Work: How John Reed Found National Success in the Restaurant Industry

This week on the Success Formula Podcast, I sat down with John Reed, a restaurateur who started his success in California and has brought it to Texas. He started in the hospitality business and his work ethic helped him rise through the ranks from bus boy, to server to management. Now with his restaurants Bosscat Kitchen & Libations and Ten Sushi + Cocktail Bar, he shares insight on what it takes to manage a successful restaurant, including staff management, and his experience with expanding to other states.  He also dives into the most important part of the restaurant business: the customer experience. 

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